If you are having trouble with Outlook on Chromebook, please watch this video.


Here are the steps from the video:

1. Open outlook via the Outlook icon in the application shelf on Chromebook
2. Click the gear icon on lower left of the Outlook window
3. Click the existing student account (under Mail accounts)
4. Scroll down and click "delete account" and choose "this device" when asked
5. Click "Add Account" from next screen
6. Enter student email address BUT DO NOT CLICK THE "ADD GOOGLE ACCOUNT" button
7. Instead just hit "Enter" and complete the sign in.


If you have any further questions, please email support@universityprep.org.