Using an internet connected device, open a browser and go to http://myapps.microsoft.com.
Log in using your UPrep account email address and password.
Click on your avatar (upper right, will be your initials in a little circle or a picture if you added one), and select “View Account”. On the page that loads, select Change password.
Follow the directions on the page: type in your new password for New Password and Confirm new password. Click “submit”. Your password must be 10-16 characters and include a capital letter, a number, a lower case letter, and a special character (like !,@,#,?,&, etc). It cannot contain your username or UPrep. It cannot be a password used previously.
Passwords need to be changed every 12 months. We recommend setting a reminder for about 11 and a half months from the date you changed your password so you are not unexpectedly locked out of your account because your password expired.
If, after going through the process listed above, you have any questions please email [email protected] or come by the Tech Office.
Forgot your password? -- Click the "cant access account" or "Forgot my password" link on the login page at myapps.microsoft.com or any Office 365 login page and follow the prompts to reset your password. The exact wording of the link may be different depending on browser/system.
Troubleshooting:
If you go through the process and your password doesn't seem to be resetting (you can test by logging into Schoology or Google Drive with the new password) then the first step will be to clear your browser cache and go through the process again.
If asked if your account is a work/school or personal account, it is a work/school account, not personal and the process will not work if the incorrect account type has been selected.
After resetting your password you will need to update apps and sites that use your password.
If you have any questions feel free to email [email protected] or come by the Tech Office.