FAQ's / How to
Default solution folder, feel free to edit or delete it.
If you cannot to login to wifi or print after failing to login multiple times; your account might be locked out.
If your account is locked out it...
Fri, Oct 30, 2020 2:24 PM
We are using Parallels Remote Access Server (RAS) to enable users to access network resources and services on and off campus as needed.
We are...
Tue, Dec 1, 2020 1:35 AM
It can be challenging to verbalize what an issue is, so having the ability to remote into the end user's system to see the screen is very useful and can...
Fri, Oct 30, 2020 2:24 PM
We have seen this issue popup periodically. Sometimes due to a licensing mismatch and sometimes because adobe sucks and cant update their software to fix a ...
Fri, Oct 30, 2020 2:24 PM
Preliminary Steps,
You must have an apple id setup already.
If enabled, disable parental controls so apps can be installed
1. Download and i...
Fri, Oct 30, 2020 2:24 PM
Setting up Multi Factor Authentication (MFA) for Office 365
Protecting your personal information, as well as our students’, requires everyone’s help. A ke...
Thu, Mar 18, 2021 10:33 AM
If your device did not automatically get the certificate because it is not managed then you can go through the manual steps (link below) to set it up.
If...
Sat, Aug 14, 2021 1:02 PM
Collecting Logs:
Collecting Logs on Windows
To collect logs on Windows, perform the following steps:
1. Start the Client.
2. Navig...
Thu, Sep 16, 2021 2:40 PM
We have enabled additional functionality for the Faculty Grade Level distribution lists. Users will now be able to add/removed themselves from any of the gr...
Mon, Nov 1, 2021 5:06 PM
We have started the process of migrating local network shares to the cloud. Most of the Staff departmental shares have been migrated. If you have questions ...
Thu, Jan 27, 2022 11:21 AM